ABOUT ERPS
Shaping the Future of Credit Risk Management
COMPANY OVERVIEW
Expert Recovery & Property Ltd (ERPS) started its journey in February 2026 with the objective to provide Expert Recovery & Property Ltd Services to local & International financial institution operating in Bangladesh. During the initial phase, ERPS wants to organize mostly around recovery and verification activates, but it wants to evolve in near future as an enterprise capable of providing a wide range of Expert Recovery & Property Ltd services through its generic and tailor made products to suit the local socio-economic ambiance.
At the present day, ERPS operates with permanent setup in Dhaka and Chittagong and serves a number of financial institutions in various front end and back end Expert Recovery & Property Ltd. ERPS also provides ‘Receivables Management Services’ to several other non-financial institutions.
Why Us
In Bangladesh there are so many debt collection and verification agency. We all have an opportunity to work with them. We have learned and earned a lot of firsthand knowledge from them. We also observed and identified few lacks and lapses. Moreover we feel that there is huge opportunity to develop existing practices of debt collection and verification process. From this realization feel to do something in this sector and incorporated as ERPS in 2024. As supporting hand of banks and financial institution ERPS wants to provide end to services to its clients. ERPS also wants to develop professionalism in this sector.
Affiliation and Registration
ERPS is registered at the Office of the Registrar of Joint Stock Companies as a Limited company. ERPS is also registered at the Commissioner’s Office for Customs, Excise and VAT.
Mission
To provide complete end to end Credit Risk Management service
Vision
To become and remain the number one Credit Risk Management Agency in the country in terms of –
- Confidentiality
- Service level Agreement ( SLA )
- Quality in Service
- Follow up
- Coverage
- End To End Services
Goal
We are leading financial sector as a debt Collector Agency in Bangladesh.
Our Core Values
We Value Excellence
We are committed to excellence in our service culture and will conduct our business to pursue the objectives of our client organizations through innovative and informed risk taking
We Value the Individuals
In our organization where building “Value Relationship” is emphasized. Our Staff are encouraged to be creative within boundaries of personal integrality and ethics of the individuals. However I exercising these rights individuals are accountable for their activities
We Value Our Customer
The future depends on our willingness and ability to pursue the interest of our valued customer over the interest of our company. By carrying out duties on behalf of our valued customers our staff play a pivotal role in safeguarding the term interest of our valued customer and ultimate interest of the company.
Our Philosophy
Our objective is to support bank and other financial institution. We always emphasis on credit risk exposure in quality as well as goal of the Banks and Financial organization
Dependable
The confidentiality of the client as well as that of the information received and / or handled for the client must not be breached at any cost. There must not be any act by ERPS staffs which may be deemed as undependable
Proficient
Services are to be provided with acceptable (by the client) error free within agreed timeframe. No deviation from set standards is acceptable.
Professional
Outmost professionalism is to be maintained on every activity carried out by ERPS. There is no scope for personal judgment.
Negotiation & Soft Skill Application
Negotiation is a problem solving process involving two or more parties who are in a state of conflict with opposing interests, values, justifications and expectations.
It is method of working out a compromise in which the parties try to achieve their mutual goals by using effective communication.
Our Objectives
The Collection staff has to systematically recover the dues and identify/ prevent potential losses, while maintaining a high standard of service and retaining good relation with customer. Collection plays a key part in the Credit process and ensuring the profitably of asset products and quality of the portfolio by collecting the delinquent receivables efficiently and effectively.